General Questions
- Is there a limit of meetings I can transcribe in a free and/or paid plans?
- What is Sembly?
- How to use Sembly?
- What languages do you currently support?
- Why my calendar randomly disconnects?
- Can I use Sembly on my smartphone?
Getting Started
- How do I sign up?
- Do I need to create a company account or a personal one?
- I can’t create an account. Why?
- Why can’t I sign in?
- How do I reset my account password?
- My account has been suspended, what do I do?
Invite Sembly to Meetings
- How to invite Sembly on a call?
- How to remove Sembly from the call?
- I’ve been invited to a meeting but I don’t see it in Sembly. Why?
- I invited Sembly on a call, but I am not the organizer of this meeting. Will it join?
- I recorded a meeting on mobile. How to upload it?
- Can I edit an upcoming meeting when I’ve already invited Sembly to it?
Transcription processing and accuracy
- How does Sembly transcribe speech to text?
- What happens to my meeting after I finish the call?
- A meeting has finished. Why don't I see transcription?
- How to improve transcription accuracy?
- My meeting is still processing after 2-3 hours, what should I do?
- How long does it take to process the meeting?
Manage Meetings
- Can I download meeting audio and transcription?
- Why are the meeting Key Items empty?
- Can I delete a meeting?
- Why can't I see other user's meetings in my workspase?
- Can I share access to a meeting with people who didn’t attend it?
- Can I share access to someone who is not registered in Sembly?
Account Settings
Billing
- How much does it cost to use Sembly?
- How many paid plans does Sembly have?
- Can I try out Sembly for free?
- What happens when my free trial is over?
- Can I switch between plans during a free trial?
- Why should I choose Sembly Team plan over Sembly Professional?
Privacy
- Where is my data stored?
- How does Sembly ensure that only I can see and hear my recorded meetings?
- Will my personal information be shared with any entity outside of Sembly AI?
- How is my personal information used?
- Is my meeting data encrypted?
- What security measures does Sembly AI use to protect customer information and content?
Workspace
- What is a Sembly workspace?
- Who can manage a workspace?
- How many workspaces I can create?
- How to join a workspace that my team has already created?
- Can I join different workspaces with the same email at the same time
- What will happen with my meetings if I leave one workspace and join another one?